Monthly credit resets
Subscription credits reset on your billing date every month. Unused subscription credits don't roll over. Add-on pack Rinses don't expire. Here's how to think about timing.
Reset timing
Credits reset on the same day you signed up each month. Sign up on the 5th, credits reset on the 5th. The reset happens at midnight Pacific Time.
Subscription credits don't roll over
If you're on Scale (500/month) and you only use 200, the other 300 expire at reset. They don't bank to next month. This is intentional — pricing assumes consistent monthly use, not hoarding.
Add-on pack Rinses stay put
Anything you bought as an add-on Rinse pack persists across resets. They sit in a separate balance and only deplete when you use them.
How to time upgrades and downgrades
Upgrades take effect immediately and your credits jump up the same day. Downgrades take effect at next billing cycle so you don't lose credits you already paid for. Cancellations end at the cycle close.
What to do with leftover subscription credits
If you find yourself routinely leaving credits on the table, downgrade. If you regularly run out before reset, upgrade or stack pay-per-Rinse. The right tier is the one where you use most of your credits but not all.